haftrecht.at
by Brandauer RA
Imprisonment

Legal remedies and complaints in prison enforcement in Austria

Legal remedies in enforcement: complaint under Section 120 StVG within fourteen days, decision by governor and enforcement court, point-of-principle complaint to the OLG Vienna.

Your personal attorney

Mag. Christopher Angerer, Rechtsanwalt

Your lawyer for detention and deprivation of liberty

When someone is in custody, every hour counts. One lawyer who accompanies you personally, from the detention review hearing to release.

9 June 2026 · Mag. Christopher Angerer, Rechtsanwalt

Even in prison enforcement, not every order is set in stone. Anyone who sees their rights violated by a decision, an order or the conduct of enforcement staff can challenge it. This post explains which legal remedies the Prison Enforcement Act (Strafvollzugsgesetz) provides, how the complaint runs, which deadlines apply and what further path is open after a dismissal.

One point up front, because outdated knowledge often circulates here: the former enforcement chambers (Vollzugskammern) were abolished on 1.1.2014. They were replaced by the enforcement court (Vollzugsgericht), established at the regional court, and, for the point-of-principle complaint, by the Vienna Higher Regional Court. From a legal perspective, speed often decides in enforcement, because the complaint deadline is short and the complaint does not by itself halt enforcement of the measure.

What is your concern about?

Measure, deadline, dismissal or special path, what is your next step?

Legal protection in enforcement knows several paths. Choose the constellation that matches your situation, you will receive an assessment with concrete first steps and the right in-depth reading.

Already know that you want to send an enquiry? Go straight to the contact form.

01 Question 1

What is your concern during enforcement about?

Legal protection in prison enforcement knows several paths, from the informal request, through the complaint against a burdensome measure, to the point-of-principle complaint to the higher regional court. Choose the constellation that comes closest to your situation.

All paths at a glance

Overview of all answers.

01

Against decisions, orders and conduct during enforcement, a complaint under Section 120 StVG is available.

Anyone who sees their rights violated by a decision, an order or the conduct of enforcement staff can lodge a complaint under Section 120 StVG. Under Section 121 StVG, complaints against subordinate staff are decided first by the prison governor (Anstaltsleiter). If the complaint is directed against a decision of the governor and he does not remedy it, the enforcement court (Vollzugsgericht) decides. The complaint has no suspensory effect, but it can be granted on request or ex officio.

What to do now: First, identify and substantiate the contested measure precisely, mere dissatisfaction is not enough. Second, keep the fourteen-day deadline in view, it is short. Third, check whether suspensory effect should be requested, for example where enforcing the measure would cause harm that is hard to make good.

In depth: Rights during enforcement and complaint paths →
02

The complaint must be lodged within fourteen days in writing or orally, it has no suspensory effect.

Against a decision, the complaint under Section 120 StVG must be lodged within fourteen days of announcement or service. If the complaint is directed against conduct without a formal decision, the fourteen-day deadline runs from the point at which the ground for complaint became known. The complaint can be lodged in writing or orally at a time set by the prison governor, it must identify and substantiate the contested measure.

What to do now: First, calculate and observe the deadline, a late complaint is rejected. Second, lodge the complaint in a provable way, writing is the safer form. Third, note that the complaint does not halt enforcement of the measure, a request for suspensory effect must, where applicable, be made separately.

In depth: Deadlines and form of the enforcement complaint →
03

Against the enforcement court's decision, a point-of-principle complaint to the Vienna Higher Regional Court is possible.

If the enforcement court dismisses the complaint, the decision is only open to limited challenge. The prisoner and the Federal Minister of Justice can lodge a complaint for illegality to the Vienna Higher Regional Court (Oberlandesgericht Wien) within six weeks, which is competent for the entire federal territory. This point-of-principle complaint is admissible only if the decision depends on the resolution of a legal question of significant importance for maintaining legal unity, legal certainty or legal development. If the court exercised its discretion within the bounds of the law, there is no illegality.

What to do now: First, examine the reasoning of the decision for whether a significant legal question is involved, because only then is the path to the higher regional court open. Second, observe the six-week deadline. Third, set out the illegality concretely, a merely different assessment of the facts does not carry the point-of-principle complaint.

In depth: Point-of-principle complaint and the Vienna Higher Regional Court →
04

Section 122 StVG applies to medical treatment, alongside the ombudsman board and, after exhausting the instances, the high courts.

Not every concern runs through Section 120 StVG. Complaints about medical treatment follow the separate path of Section 122 StVG. Independently of the complaint procedure, the ombudsman board (Volksanwaltschaft) can be approached, which oversees the administration and also acts in prisons. After exhausting the domestic instances, the Constitutional Court and the European Court of Human Rights come into consideration, for example where a violation of fundamental rights is asserted.

What to do now: First, assign the concern to the right path, medical treatment under Section 122 StVG, other measures under Section 120 StVG. Second, consider the ombudsman board as supplementary oversight, but it does not replace the complaint procedure. Third, for recourse to the high courts, fully exhaust the domestic instances, otherwise the path is closed.

In depth: Medical treatment, the ombudsman board and the high courts →

Which legal remedies enforcement provides

Legal protection in prison enforcement is graduated. At the start there is often the informal request under Section 119 StVG, by which a concern is brought to the prison governor. It is not a legal remedy but the simple way to bring about a decision or prompt a measure. If it remains unsuccessful or a burdensome decision is issued, the actual complaint follows.

The complaint under Section 120 StVG is the central legal remedy. It is available against decisions, orders and the conduct of enforcement staff, in so far as the prisoner's rights are thereby violated. The complaint must identify and substantiate the contested measure. Complaints about medical treatment, by contrast, follow the separate path of Section 122 StVG.

To be distinguished from this are the enforcement court's judicial decisions in its own proceedings, for example on conditional release or deferral of the sentence. These follow their own procedural rules with their own legal remedies and are not the subject of the complaint under Section 120 StVG. Anyone unsure which path applies should assign the concern correctly early on, because the paths differ in deadline and form.

How the complaint runs: deadline, form and decision

Against a decision, the complaint under Section 120 StVG must be lodged within fourteen days of announcement or service. If it is directed against conduct without a formal decision, the fourteen-day deadline runs from the point at which the ground for complaint became known. The complaint is lodged in writing or orally at a time set by the prison governor. A late complaint is rejected, so observing the deadline is decisive.

Under Section 121 StVG, the complaint is decided first by the prison governor, in so far as it is directed against subordinate staff or their orders. If the complaint is directed against a decision of the governor and he does not remedy it, the enforcement court decides. The complainant must be heard before the decision, unless this is unnecessary. The decision is communicated in writing and contains information about the further legal path.

The complaint has no suspensory effect. Enforcement of the contested measure therefore continues until the complaint is decided. The prison governor or the court can, however, grant suspensory effect ex officio or on request, where no compelling public interest opposes it and enforcement of the measure would cause disproportionate harm. With incisive measures, a request for suspensory effect should therefore be considered.

Remedy, competence and deadline

The legal remedies in enforcement at a glance

Legal protection in enforcement combines several paths, each with its own competence and deadline. The overview orders the most important paths, in the individual case a precise examination is required.

Legal remedies in prison enforcement by legal basis, competence and deadline
Remedy Content and legal basis Competence and deadline
Request Informal concern to the prison governor Request under Section 119 StVG, not a legal remedy Prison governor, no separate deadline
Complaint Against a decision, order or conduct Complaint under Section 120 StVG, no suspensory effect Prison governor, the enforcement court against his decision, fourteen days
Point-of-principle complaint Against the enforcement court's decision Complaint for illegality, Sections 16a and 121 StVG Vienna Higher Regional Court, six weeks, only on a significant legal question
Medical treatment Complaint about medical care Separate path under Section 122 StVG Separate path alongside Section 120 StVG

The enforcement court's judicial decisions in its own proceedings, for example on conditional release, follow their own legal remedies and are not the subject of the complaint under Section 120 StVG. In addition, the ombudsman board and, after exhausting the instances, the Constitutional Court and the European Court of Human Rights can be approached.

When the complaint is dismissed: the point-of-principle complaint

If the enforcement court dismisses the complaint, the decision is only open to limited challenge. The prisoner and the Federal Minister of Justice can lodge a complaint for illegality to the Vienna Higher Regional Court within six weeks. Since the 2014 reform, this court decides such point-of-principle complaints for the entire federal territory.

The point-of-principle complaint is not admissible in every case. It requires that the decision depend on the resolution of a legal question of significant importance for maintaining legal unity, legal certainty or legal development. That is the case, for example, where the enforcement court departs from settled case law or such case law is lacking. A merely different assessment of the facts or dissatisfaction with the outcome is not enough.

If the enforcement court exercised its discretion within the bounds of the law, there is no illegality. The point-of-principle complaint thus serves to clarify significant legal questions, not to fully review every individual decision. Anyone wishing to lodge it should set out the illegality concretely and in relation to the decisive legal question.

Frequently asked

What is often asked about legal remedies in enforcement.

What can I complain about in prison enforcement? +

Under Section 120 StVG, a complaint can be lodged against decisions, orders and the conduct of enforcement staff, in so far as the prisoner's rights are thereby violated. The complaint must identify and substantiate the contested measure. Complaints about medical treatment follow the separate path of Section 122 StVG.

How long do I have for the complaint? +

Against a decision, the complaint must be lodged within fourteen days of announcement or service. If it is directed against conduct without a formal decision, the fourteen-day deadline runs from the point at which the ground for complaint became known. A late complaint is rejected, so observing the deadline is decisive.

Who decides on my complaint? +

Under Section 121 StVG, the prison governor decides first, in so far as the complaint is directed against subordinate staff or their orders. If the complaint is directed against a decision of the governor and he does not remedy it, the enforcement court decides. The complainant must be heard before the decision, unless this is unnecessary.

Does the complaint halt the measure? +

No, the complaint has no suspensory effect under Section 120 StVG. Enforcement of the contested measure continues until a decision is made. The prison governor or the court can, however, grant suspensory effect ex officio or on request, where no compelling public interest opposes it and enforcement would cause disproportionate harm.

What can I do if the complaint is dismissed? +

Against the enforcement court's decision, the prisoner and the Federal Minister of Justice can lodge a complaint for illegality to the Vienna Higher Regional Court within six weeks. This point-of-principle complaint is admissible only if the decision depends on a legal question of significant importance for maintaining legal unity, legal certainty or legal development.

Are there paths besides the complaint? +

Yes. Independently of the complaint procedure, the ombudsman board can be approached, which oversees the administration and also acts in prisons. It does not replace the complaint procedure. After exhausting the domestic instances, the Constitutional Court and the European Court of Human Rights come into consideration, for example where a violation of fundamental rights is asserted.

Topics
strafhaftrechtsmittelbeschwerdeparagraph-120-stvgparagraph-121-stvgvollzugsgericht

Arrest? Detention? Warrant?

When liberty is at stake, every hour counts. Call us directly or send an email, callback within one business day. In urgent cases, we are also available outside office hours.

Contact

A direct line to the firm.

Address

BRANDAUER Rechtsanwälte GmbH Giselakai 51 5020 Salzburg