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Food parcels in Austrian prisons: acceptance, inspection and return

Food parcels in Austrian prisons: why parcel delivery is prohibited, how parcels are opened and what matters for return or complaint.

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Mag. Christopher Angerer, Rechtsanwalt

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8 September 2026 · Mag. Christopher Angerer, Rechtsanwalt

In Austria, food generally cannot be sent to a sentenced prisoner by parcel. Section 91(2) of the Prison Act contains an express prohibition. A parcel may be opened in the prisoner’s presence, but that does not make the food lawful property to be handed over.

The exact treatment matters: was the parcel refused, opened, retained or only partly handed over? This article explains the statutory rule, the handling of items under section 41 of the Prison Act and the remedies against a specific decision.

Parcel in prison

What happened to the food parcel?

Choose the event you need to assess.

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01 Question 1

Which situation applies?

The legal consequence depends on whether food was sent, other items were checked or the parcel was refused.

All paths

Classify the parcel treatment.

01

Food may not be sent by parcel under section 91(2) of the Prison Act.

Section 91(2) of the Prison Act prohibits sending food and beverages by parcel. The statutory alternative is to obtain food through the prison. Prisoners may use private funds once every quarter, up to 50% of the maximum exceptional work remuneration, for that purchase. This does not create a right to a food parcel.

Buying food in prison →
02

An incoming parcel must be opened in the prisoner’s presence.

Under section 91(1) of the Prison Act, incoming parcels are opened in the prisoner’s presence. Only items whose possession is permitted under the Act may be handed over. Food remains subject to the specific rule in section 91(2). Items that cannot be handed over are dealt with under section 41.

Mail and inspections in prison →
03

Return or storage depends on the contents and whether they can be stored.

Section 41 of the Prison Act generally requires items that cannot be handed over to be recorded and stored. Items requiring special storage or liable to spoil must be refused. A food parcel may therefore be returned. Whether the prison returns, stores or otherwise deals with the specific parcel must be assessed from its contents and the documented decision.

Items and storage in prison →
04

A specific decision or order can be reviewed by a prison complaint.

Section 120 of the Prison Act allows prisoners to challenge a decision, order or conduct affecting their rights. The complaint must identify the event and state the reasons. The general time limit for a decision is fourteen days after it is announced or served. It must be filed in writing or orally at the time set by the prison governor.

Complaints in prison →

Why food cannot be sent by parcel

Section 91(2) of the Prison Act expressly provides that food and beverages may not be sent by parcel. The prohibition concerns sending food from outside. The same provision sets out the statutory purchasing route: once every quarter, prisoners may use private funds up to 50% of the maximum exceptional work remuneration to obtain food.

This rule differs from the weekly purchase of approved goods through the prison under section 34. Section 34 concerns an institutional purchasing process. Section 91(2) concerns parcels sent from outside. Relatives cannot make a food parcel lawful by choosing approved or factory-sealed products.

How an incoming parcel is handled

Under section 91(1) of the Prison Act, parcels arriving for a prisoner are opened in the prisoner’s presence. The opening allows the contents to be checked. Only items whose possession is permitted under the Act may be handed over. The specific prohibition in section 91(2) still applies to food.

Opening a parcel therefore does not promise that its contents will be handed over. In a mixed parcel, each item must be assessed. Permitted items may be handed over, while other items are handled under the rules on stored property.

Return, storage and perishable contents

Section 41 of the Prison Act governs items that cannot be handed over. They are generally recorded and stored. Items requiring special arrangements or liable to spoil must be refused. This can result in a food parcel being returned.

The exact consequence depends on the contents and the prison procedure. A single rule for every returned parcel would go too far. The return reason, opening record, condition of the contents and any request to name a recipient should be preserved.

Records needed for a complaint

A complaint should make the event traceable: sender, shipping date, parcel number, contents, opening, items handed over, return and the prison’s reasons. An oral explanation should be confirmed in writing where possible or recorded in the prison file.

Section 120 allows a complaint against a decision, order or conduct affecting the prisoner’s rights. The general time limit for a decision is fourteen days after announcement or service. If the complaint concerns the prison governor and the governor does not remedy it, the enforcement court decides under section 121.

Key distinctions

Separate parcels, purchases and storage

The consequence depends on the route taken by the goods and on the prison’s concrete action.

Food and parcels in Austrian prisons
Event Legal basis Practical consequence
Food in a parcel Section 91(2) Prison Act Sending by parcel is not permitted
Purchase through the prison Section 34(1) Prison Act Approved food once a week at the prisoner’s expense
Incoming parcel Section 91(1) Prison Act Open in the prisoner’s presence
Item that cannot be handed over Section 41 Prison Act Record and store, refuse if perishable
Complaint Sections 120 and 121 Prison Act Record event, reasons and time limit

The prison rules and the specific decision of the institution must also be checked.

Important: Opening a parcel does not create a right to receive food. Section 91(2) of the Prison Act prohibits sending food and beverages by parcel.

Frequently asked questions

Common questions about food parcels in prison.

May relatives send food to a prison? +

Section 91(2) of the Prison Act prohibits sending food and beverages by parcel. Food can generally be obtained through the purchasing system provided by the prison.

Must a food parcel be opened? +

Incoming parcels are opened in the prisoner’s presence under section 91(1). Opening does not remove the prohibition on food parcels.

What happens to food that cannot be handed over? +

Section 41 generally applies to items that cannot be handed over. Perishable items or items requiring special storage must be refused. The concrete treatment should be documented.

Can private funds be used for food instead of sending a parcel? +

Section 91(2) permits private funds to be used once every quarter, up to 50% of the maximum exceptional work remuneration, for obtaining food through the prison.

How can a return be challenged? +

Section 120 permits a complaint against a decision or order affecting the prisoner’s rights. Parcel data, contents, reasons for return and the date of announcement or service should be secured.

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Topics
food parcelsection 91 Prison Actparcel inspectionreturnprison complaint

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